Return Policy
We aim to provide the highest quality services to our clients. However, due to the nature of our services, we have established the following refund policy to ensure clarity and fairness.
Eligibility for Refunds
1. Service Non-Delivery: If the agreed-upon service has not been delivered within the specified timeline and no progress has been made, you may be eligible for a full refund.
2. Cancellations: If you cancel the service before work has started, a full refund will be provided.
For cancellations after work has begun, a partial refund may be issued based on the progress made.
3. Dissatisfaction: If you are not satisfied with the completed service, we will work with you to make necessary revisions. Refunds will only be considered if the issue cannot be resolved.
Non-Refundable Situations
Services that have been fully delivered and approved by the client.
Dissatisfaction due to a lack of clear communication or incomplete input from the client.
Customized services once significant progress has been made.
Refund Request Process
1. submit your refund request through the Contact Us page within 7 days of receiving the service.
2. Include your order details and a detailed explanation of your concerns.
3. We will review your request and respond within 3-5 business days.
Revisions and Dispute Resolution
Our priority is to ensure your satisfaction. If you are unhappy with the service, please allow us the opportunity to address your concerns before requesting a refund.
For disputes that cannot be resolved, refunds will be processed at our sole discretion.
Refund Method
Refunds will be processed to the original payment method used at checkout. Please allow 5-10 business days for the refund to appear on your statement.